Use this playbook to review a guide's live Seasonal Kit assignment and begin a replacement request if needed.
Before you start
- Act as
- A guide with mobile access
- Starting state
- The guide has a checked-out Seasonal Kit
- Assigned item
- At least one assigned item has a visible status
Run the scenario
- 1GuideTrailhead Mobile · Guide profile
Open the Seasonal Kit area.
Expected evidence
Only this guide's assigned kit appears.
- 2GuideTrailhead Mobile · Seasonal Kit
Review item quantities, statuses, and known replacement values.
Expected evidence
The assignment is readable and values are framed as information, not charges.
- 3GuideTrailhead Mobile · Seasonal Kit
Choose a checked-out item and start a replacement request with a note.
Expected evidence
The issue is sent for lodge review without creating a guide charge.
Scenario completed
The guide understands the assignment and knows whether to report an item.
- Item attention
- Not reported→Replacement requested
If it does not match
- If no kit appears, confirm that the Seasonal Kit was checked out to the guide.
- If an issue action is missing, confirm that the item is checked out and assigned to this guide.
- If the guide sees lodge-wide stock, stop: this surface should show only the personal assignment.