Trailhead · User Journeys

Inventory & Gear

How the company plans, assigns, tracks, and recovers gear: from confirmed seasonal demand and shared stock, to a guide's season kit, to daily client trips, and back. Each journey tells one part of that story — who acts, what they see, and where responsibility changes hands.

Scenario map

Follow the operating track, open a scenario, and see where responsibility changes hands.

3 tracks16 scenarios

Shared operating concept

Source scope

Alerts connected to this scope

These alerts depend on records or decisions in this scope. Operations keeps the alert visible while the responsible person corrects the trusted source.

3 alerts

A name in this matrix documents operating coverage; it does not grant application access. Unconfirmed assignments remain open for El Encuentro review.

Operational alert responsibility matrix
AlertWhenSource scopeTrigger summaryResponsibilityEl Encuentro coverageStatus
Equipment preparation is overduePrepareInventory & GearRequired group equipment is not prepared before departure.Primary: OperationsEscalation: Head Guide when fishing delivery is at riskPrimary: To confirmBackup: To confirmNeeds Review
Equipment remains outstandingCloseInventory & GearChecked-out trip equipment remains outstanding after return.Primary: Assigned Fishing Guide for the return actionEscalation: Operations for custody recovery; Head Guide for guide follow-upPrimary: Dynamic from the ProgramBackup: To confirmNeeds Review
Operational closure is blockedCloseOperations & ReadinessTrusted source scopes still expose required closure blockers.Primary: OperationsEscalation: Exact source owner; Executive at the approved cutoffPrimary: To confirmBackup: To confirmNeeds Review