A return is short, damaged, or uncertain. Inventory records what physically happened to every issued unit without turning that physical outcome into an automatic charge.
Track
Daily Client Gear
Phase
Return discrepancy branch
Starts with
Return requested with a discrepancy
Ends with
Every unit has a physical outcome
Ten units were checked out for a CIS, but only some return usable. Inventory allocates the full issued quantity across returned usable, returned for repair, returned unusable, missing, confirmed lost, or under review. Only usable units return to the company's shared availability; responsibility remains a separate decision.
Inventory reviews a requested CIS return whose physical quantity or condition differs from a clean return.
The custody units move to return requested and remain unavailable until Inventory reviews them.
The review starts from the original custody record, so missing quantities cannot disappear from the return.
This is the key moment: returned usable, repairable, unusable, missing, confirmed lost, and under-review quantities must add up exactly to the quantity under review.
Usable units return to availability; repairable units move to service; unusable, missing, lost, and under-review units do not return to available stock.
Physical reconciliation can finish while responsibility remains not reviewed or pending financial review.
A guide debit requires its own authorized confirmation and cross-reference to the physical reconciliation.
Every issued unit remains traceable as usable, in service, disposed, missing, lost, or under review.
Submits the checked-out CIS gear for return review and provides known context outside the stock decision.
Reconciles every custody unit into an explicit physical outcome and keeps non-usable gear unavailable.
Reviews responsibility separately from physical disposition and leaves uncertain cases open.
Receives only a separately authorized financial outcome, never the raw return reconciliation.
Validates complete allocation and applies each inventory effect once, even after a retry.
The checked-out CIS gear and the return-request state.
Why: Hand custody back for review without deciding inventory or financial outcomes.
Every issued quantity, six physical outcomes, remaining allocation, and the resulting inventory effect.
Why: Keep company-wide usable availability aligned with physical reality.
The physical result and a separate responsibility state.
Why: Investigate responsibility without blocking honest inventory disposition.
Only authorized financial movements with a reference to the physical reconciliation.
Why: Record financial truth without interpreting a physical return outcome.
Every issued unit gets one physical outcome; only returned-usable units restore availability, and no physical outcome creates an automatic charge.