Use a safe non-production assignment or reminder event to verify the persistent Inbox independently from push delivery.
Before you start
- Identity
- An authorized sample recipient on web and mobile
Run the scenario
- 1OperationsTrailhead Web · Notifications
Create the safe source event and open the resulting notification.
Expected evidence
Exactly one Inbox row appears for the recipient and can be marked read.
- 2OperationsTrailhead Mobile · Inbox
Open the same record, then complete or archive it.
Expected evidence
Web and mobile show the same lifecycle while delivery attempts remain separate.
Scenario completed
Read, completed, or archived notification with preserved history
- Notification state
- Unread→Read with history preserved
If it does not match
- A missed or denied push must never remove the persistent Inbox record.