Scenario map
Follow the operating track, open a scenario, and see where responsibility changes hands.
Readiness and Triage
See the live operation and route blockers to the source that can resolve them.
Coordination and Closure
Coordinate cross-scope follow-through and confirm trusted closure.
Weekly Meals
Review the calculated client baseline, record explicit additions, and confirm a version for lodge acknowledgement.
Notification Follow-through
Use one persistent Inbox lifecycle across web and mobile while keeping delivery attempts separate.
Source scope
Alerts connected to this scope
These alerts depend on records or decisions in this scope. Operations keeps the alert visible while the responsible person corrects the trusted source.
A name in this matrix documents operating coverage; it does not grant application access. Unconfirmed assignments remain open for El Encuentro review.
| Alert | When | Source scope | Trigger summary | Responsibility | El Encuentro coverage | Status |
|---|---|---|---|---|---|---|
| Active Program GPS is stale | Now | Operations & Readiness | An active Program has no accepted point inside the freshness window. | Primary: Daily Guide Coordinator duty for guide contactEscalation: Head Guide; Support for telemetry failure | Primary: Dynamic from lodge/day dutyBackup: To confirm | Needs Review |
| Expected tracking never started | Now | Operations & Readiness | Expected tracking did not start after departure. | Primary: Daily Guide Coordinator duty for guide contactEscalation: Head Guide; Support for telemetry failure | Primary: Dynamic from lodge/day dutyBackup: To confirm | Needs Review |
| Guide safety alert | Now | Operations & Readiness | A confirmed emergency signal is active. | Primary: Designated El Encuentro safety incident leadEscalation: Head Guide and Executive; relevant Lodge Manager notified | Primary: To confirmBackup: To confirm | Needs Review |
| Operational closure is blocked | Close | Operations & Readiness | Trusted source scopes still expose required closure blockers. | Primary: OperationsEscalation: Exact source owner; Executive at the approved cutoff | Primary: To confirmBackup: To confirm | Needs Review |
| Operational notification failed | Platform | Platform & Support | A required notification reached a terminal delivery failure. | Primary: SupportEscalation: Operations; Executive when a commitment is blocked | Primary: To confirmBackup: To confirm | Needs Review |
| Field signals are not reaching Operations | Platform | Platform & Support | Mobile or server field signals remain queued or stale. | Primary: SupportEscalation: Operations and Head Guide during active field work | Primary: To confirmBackup: To confirm | Needs Review |
| Operations data is stale | Platform | Platform & Support | The Operations aggregate exceeds its certified freshness window. | Primary: SupportEscalation: Operations when live decisions are affected | Primary: To confirmBackup: To confirm | Needs Review |