TrailheadOperations & ReadinessCoordination and Closure
CC-01CoordinateNo assistant eval · Coverage unknown

Coordinate an Operational Handoff

Keep responsibility explicit while one team resolves work needed by another.

Track

Coordination and Closure

Phase

Coordinate

Starts with

Source work is ready to pass to its next responsible owner

Ends with

The receiver accepts the evidence and owns the next action

You are here

CC-01
  1. CC-01Coordinate an Operational Handoff
  2. CC-02Confirm Operational Closure

The situation

One source team has completed its action, but another team must receive or verify the result before work can continue. Operations coordinates the handoff with an explicit sender, receiver, evidence, and acceptance signal.

What starts it

A resolved source blocker needs another person or scope to continue the operating flow.

How it unfolds

OperationsManager
  1. 1

    Confirm the source action and evidence are visible

    Operations
  2. 2

    Name the receiving person and the next action

    Operations
  3. 3

    Share the exact source context, timing, and delivery impact

    Operations
  4. 4

    Confirm receipt and ownership of the next action

    Manager
  5. 5

    Monitor the operating signal until work continues

    Operations

Who's involved

Operations

Builds the cross-lodge picture, routes action, and retains follow-up.

Manager

Confirms priority, ownership, acceptance, or closure when required.

What each person sees

Operations

Cross-scope readiness signals linked to their trusted source context.

Why: Find the exact work that needs attention without copying its ownership.

Manager

The priority, named owner, accepted handoff, or closure evidence.

Why: Make the operating decision with explicit accountability.

The rule to remember

A handoff is not complete when information is sent; it is complete when a named receiver accepts the next action.