TrailheadTrips & CISPassengers
PS-02Passenger preparationNo assistant eval · Coverage unknown

Capture Passenger Needs

The lodge and assigned team need useful preparation context tied to each passenger.

Track

Passengers

Phase

Passenger preparation

Starts with

Passenger needs not recorded

Ends with

Relevant preparation context visible

Use this playbook to complete capture passenger needs with safe sample trip details.

Act as

Operations

Starting state

Passenger needs not recorded

Sample data

Non-sensitive sample preferences and preparation needs

Run the scenario

  1. OperationsTrailhead · CIS · Passenger details

    1. Open the passenger in the current CIS.

    The CIS keeps the new detail visible for review.

  2. OperationsTrailhead · CIS · Passenger details

    2. Record the structured preparation details that matter.

    The CIS keeps the new detail visible for review.

  3. GuideTrailhead · CIS · Passenger details

    3. Review the safe context relevant to the assignment.

    Relevant preparation context visible

If it does not match

  • • Use structured answers when available instead of hiding the detail in a general note.