Describe one arrival, departure, or transfer with its place, timing, provider, and responsible person.
Track
Movement planning
Phase
Guest movement
Starts with
A confirmed CIS needs an arrival, departure, or transfer plan.
Ends with
Movement responsibility is explicit
Describe one arrival, departure, or transfer with its place, timing, provider, and responsible person.
A confirmed CIS needs an arrival, departure, or transfer plan.
Confirm place, time, provider, contact, and who owns the next action.
Resolve missing or conflicting details before the guest is in motion.
Responsibility changes only when the receiving side has the same confirmed plan.
Plans the movement and identifies the responsible parties.
Uses the confirmed handoff details when responsible for receiving or moving guests.
Movement timing, locations, provider, contact, and handoff responsibility.
Why: coordinate one movement leg
Only the confirmed details needed to receive or move the guest.
Why: complete the handoff safely
Travel & Handoffs owns movement legs and responsibility changes; the CIS owns the wider trip promise.