The situation
Operations has a confirmed group, operating window, and lodge context to record.
What starts it
A client trip is ready to enter Trailhead.
How it unfolds
- 1Operations
Start a new CIS.
Begin with the client trip, not a daily Program.
- 2Operations
Enter the group, dates, size, FOC count, and lodge context.
FOC is a commercial classification separate from participation type; an unknown historical value is never treated as zero.
- 3System
Save the trip shell for detailed planning.
Travel, stays, passengers, and services can now reference one trip.
What each person sees
The current CIS state and the exact details that still need attention.
Why: Make the next responsibility clear without duplicating ownership.
The current CIS state and the exact details that still need attention.
Why: Keep one current operating reference.
The rule to remember
The CIS establishes the trip promise; it does not execute the daily field plan.